Do You Ship Internationally?

No. Currently we only deliver our products within Singapore.
We intend to provide quality coffee and accessories to our local community and up keep consistency in our services.

For local or overseas collaboration/ agent or distribution, please get in touch with us via:
WhatsApp: +65 88433833
Chat Support: +65 89003590
Email: sojicoffee.sg@gmail.com

What Shipping Methods Are Available?

We partnered with local last mile logistic providers in Singapore to ensure prompt delivery in shortest time (e.g. Ninja Van, J&T Express, etc.)

Safe Packing?

All coffee beans are safely packed using de-gas valve equipped coffee bags ensuring tip top freshness and optimal storage duration.
All coffee orders placed from our website are fresh roast to order daily. From roasting completion to cooling the beans, thereafter will be packed into the coffee bags immediately.

How Long Will It Take To Get My Package?

Once we received your order(s), we will fresh roast all coffee beans orders, packed and dispatch out for pickup by local logistic provider within 24 to 48 hours.
Usually a logistic provider will attempt delivery between 2 to 3 days after parcel pickup.
For coffee accessories, order(s) will be dispatch out within 1 day.
(Except for pre-order item, we will notify you via email/WhatsApp for further follow up.)

Which mode of payment?

We accept various payment methods on web orders placed at our secured website: https://soji.coffee (e.g. Credit cards, Apple Pay, Google Pay, Link, etc.)

You can select your preferred payment method during cart checkout.

Are your payment gateway secure and safe?

Every transaction occurs within a secure environment that are provided from the secured payment gateway provider for all transactions.
For more info:
Stripe payment platform

How do I place an Order?

Simply click on the “Add To Cart” or “Pay With Link” button in Product page and View Cart to Proceed To Checkout.

Do I need an account to place an order?

To buy our coffee products, you will need to sign up an account. Sign up a new account here:
Sign Up a New Account

Can I Amend My Order?

Log in to your account and amend the order details. If your order status is already in “Preparing Order” or “Handover to Drop Off Pt”, please contact us immediately via WhatsApp message with your concern.
For further assistance, please contact us via :

WhatsApp: +65 88433833 (Default)
Chat Support: +65 89003590
Email: sojicoffee.sg@gmail.com

Return a Product?

Coffee beans are consumables and had undergo a roasting process, as such they are non-refundable/ non-returnable.

For coffee kits/ accessories, we will review it on a case-by-case basis. Product must be in original packaging unused, sealed and unopened.
We reserves the right to accept, reject return/ refund request to our own discretion and decision is final after evaluation.

Who to contact if I have any queries?

We are glad to hear from you if your need any help/ enquiry.

WhatsApp: +65 88433833 (Default)
Chat Support: +65 89003590
Email: sojicoffee.sg@gmail.com